1. Introduction
Swiftgigs is a platform that connects customers with independent service providers (“Workers”) for the completion of on-demand tasks.
2. Nature of Service
- Swiftgigs acts only as an intermediary
- Workers are independent contractors, not employees
- Swiftgigs does not directly perform tasks
3. User Responsibilities
Customers:
- Provide accurate task details
- Ensure safe working conditions
- Make agreed payments
Workers:
- Complete tasks professionally
- Act honestly and respectfully
- Deliver agreed services
4. Payments
- Payments are agreed between customer and worker
- Swiftgigs may facilitate payment processes but does not guarantee transactions unless explicitly stated
- Service fees or commissions may apply
5. Cancellations
- Either party may cancel before task commencement
- Late cancellations may attract penalties
6. Liability
- Swiftgigs is not liable for damages, losses, or disputes arising from task execution
- Users engage at their own risk
7. Dispute Resolution
- Swiftgigs may assist in resolving disputes
- Final decisions may not be binding
8. Account Suspension
Swiftgigs reserves the right to suspend users for:
- Fraudulent activity
- Misconduct
- Abuse of the platform
9. Changes to Terms
We may update these terms at any time. Continued use of the platform constitutes acceptance of updated terms.
If you have any questions about these terms, please contact us via WhatsApp at our support number.