Privacy Policy

Effective Date: January 2024

1. Information We Collect

To provide our services, we collect the following information:

  • Name
  • Phone number
  • Location
  • Messages sent through the platform
  • Profile information and preferences
  • Payment and transaction data

2. How We Use Information

  • To connect customers with workers
  • To improve service quality
  • To provide customer support
  • To process payments and transactions
  • To prevent fraud and maintain platform safety
  • To send updates and notifications

3. Data Sharing

  • Shared only with relevant workers/customers for task fulfillment
  • Not sold to third parties
  • May be shared with payment processors and service providers
  • Only shared as required by law or legal process

4. Data Security

We take reasonable steps to protect user data using industry-standard security measures. However, we cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.

5. User Rights

Users can:

  • Request data deletion
  • Update their personal information
  • Opt-out of promotional communications
  • Request a copy of their data

6. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage patterns, and remember preferences. You can control cookie settings through your browser.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

8. Children's Privacy

Swiftgigs is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to Privacy Policy

We may update this policy periodically. Changes will be effective when posted on the platform. Your continued use constitutes acceptance of the updated policy.

10. Contact Us

For privacy concerns or data requests:

WhatsApp Support: Contact us via WhatsApp for immediate assistance

Email Support: Check our website for support email address